Shipping Policy

Shipping Policy for My Store

Order Processing

My Store processes orders within 2-4 business days after payment is confirmed. During high-demand times such as holidays or sales, processing may take longer.

Shipping Times and Delivery Estimates

Once your order has been processed, standard shipping to addresses within the United States usually takes 7-15 business days. These delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs inspections, inclement weather, or public holidays.

Shipping Fees

Shipping costs depend on your delivery address and the shipping option you choose. These fees are calculated automatically and displayed at checkout before you complete your purchase.

Tracking Your Shipment

If tracking is available for your order, My Store will email you tracking details after your package ships. Please allow some time for the carrier to update the tracking information.

Order Cancellation

You may cancel your order within 12 hours of placing it. Cancellations requested after this 12-hour window cannot be processed, as your order will already be in processing or shipping stages.

Returns and Refunds

Returns are accepted within 30 days from the date of delivery.
To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received.
Return shipping costs are the responsibility of the customer unless the return results from an error on our part, such as receiving incorrect, defective, or damaged items.
Refunds are issued within 7-10 business days after we receive and inspect the returned items.

Shipping Delays

Occasionally, external events like severe weather, transportation interruptions, customs processing, or holidays may delay delivery. We appreciate your patience and understanding during such situations.